Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect the following types of information to provide and improve our services:

Account Information

  • Email address
  • Username and profile information
  • Account preferences

Usage Data

  • Projects and designs you create
  • Conversation history with AI
  • Feature usage and points consumption

Technical Information

  • Device type and browser information
  • IP address and approximate location
  • Access times and page views

2. How We Use Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process your requests and transactions
  • Send service-related notifications
  • Provide customer support
  • Analyze usage patterns to improve our product
  • Prevent fraud and abuse

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • With your consent
  • With service providers (e.g., cloud storage, payment processing)
  • To comply with legal requirements
  • To protect our rights and safety

4. AI Data Processing

Regarding data processing for AI features:

  • Your prompts are sent to AI service providers for processing
  • We may use anonymized data to improve AI models
  • You can delete your conversation history at any time

5. Data Security

We implement reasonable technical and organizational measures to protect your data:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure data storage
  • Access controls and authentication
  • Regular security audits

6. Your Rights

You have the following rights regarding your data:

  • Access and export your data
  • Correct inaccurate information
  • Delete your account and data
  • Withdraw consent
  • Object to data processing

7. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze website usage

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your data for as long as necessary to provide our services. After account deletion, we will delete your personal data within a reasonable timeframe, unless required by law to retain it.

9. Policy Updates

We may update this privacy policy from time to time. Significant changes will be communicated via email or website notification. Continued use of the service constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, please contact us:

Email: privacy@fluxa.app